Let us make it home.

Meet your Team

With roots in New Orleans and curiosity that has brought them all over the world, Olivia + Mel have crafted a unique process that blends their real estate experience, sense of adventure, and love for their clients and their city that makes each process unique, memorable, and easy to navigate. Learn more about us below!

Agent
To Olivia, Real Estate is more than just negotiating—it’s being the go-to problem-solver for her clients throughout the process. For her, no job is too small or too big to conquer.
This Tulane graduate transitioned to Real Estate eight years ago after working as a Housing Coordinator for UNITY. Last year, Olivia was named Upper Management Realty’s Top Sales Agent with over $15M sold.
Olivia credits much of her success to creating a collaborative experience with both her clients and colleagues within the industry. For Olivia, respect and kindness go a long way.
When she is not in showings, Olivia loves to fill up her passport, play soccer, and hit up every antique store in the city.
Follow Olivia at @oliviamford
Or email her here.

Agent
Mel is a native New Orleanian (-turned New Yorker-turned-back-to-New Orleanian) who would love to be your guide to the city. Whether you've lived your whole life in NOLA, or are planning a big move to the Big Easy, she's here to help you find the perfect place for you.
When she’s not in showings, she spends her time sampling local cocktail menus, filling up her library shelves, obsessing over art or design, & spending quality time with her dog, Finn!
Follow Mel at @themelgibbs.
Or email her here.

What Our Clients are Saying

We used Olivia at Upper Management Realty to purchase our first home. Everyone always says, buying a house is one of the most stressful times in your life, well I’m here to refute that statement, because Upper Management Realty made it a fun and exciting process! Olivia was so flexible with showings and was able to pinpoint exactly what we were looking for. And now we’re in our dream home!!! We hope to purchase again in the future, and know exactly who we will use!

— C. Hoffman

Working with Mel from Upper Management Realty was such a pleasure. (…) All questions were answered, all requests were fulfilled, and any issues that I had were solved promptly. I cannot thank Upper Management Realty (especially Mel) enough for making this process extremely stress-free and enjoyable. I have no apprehensions recommending Upper Management to anyone who is in the market for a home and highly recommend working with them. You will not find a superior realtor in the New Orleans area.

— L. Voiron

Olivia was great to work with. She was knowledgeable about the market and was able help us evaluate properties in multiple neighborhoods. With her help this was the easiest house purchase we have ever done. She was also a huge help when it came to lining up a tenant (…). She is a great resource and I really appreciate assistance. 10 out of 10! Thumbs up!

— T. Bones

FAQs

New Orleans! But we are available to assist with your sale anywhere in Louisiana.
Olivia is originally from Georgia, but has lived in New Orleans for over 12 years! Mel is from New Orleans originally, and just moved back a few years ago from NYC!
We do both! With over 25 million in sales since joining forces, split between representing Buyers and Sellers, you should feel confident having us guide you through both sides of any transaction.
For our Buyers - after our initial consult, we will work to establish your goals, assist you in getting set up in our search, and help take you through all the steps from offer to closing.
For our Sellers - after our initial consult, we will prepare a complimentary market analysis for the property, walk you through our marketing plan, and get you set up with all the tools needed for a great listing, and all the steps through to closing.
Nope! This is a common question we get, especially with first time buyers. Enlisting us as agents to purchase a home does not involve a deposit, fee, or invoice of any kind from our end. After our initial chat, we are able to get you set up in your search and start showing you homes - no payment required at any point!
100%. If you moving from out of state, or searching from afar, we are able to coordinate virtual showings and communicate digitally as needed.
Relocation can be difficult, you can trust us to make this piece of your journey as easy as possible for you.